Responsible data practices for business software users.

Overview

Stellar Illumination LLC provides cloud-based business software for collaboration, human resources workflows, and customer relationship management. This Privacy Policy explains how we collect, use, protect, and manage information related to our website and business software services.

Information We Collect

We may collect information that business users or representatives provide directly, including name, company name, work email address, phone number, billing information, support requests, and account configuration details. Our services may also process business data that customers upload or enter into the platform, such as team records, workflow activity, customer relationship data, and usage logs.

How We Use Information

We use information to provide and improve our services, respond to inquiries, manage accounts, process subscriptions, deliver support, maintain security, monitor service performance, and comply with legal or contractual obligations. We do not sell personal information.

Data Sharing

We may share limited information with trusted service providers that help us operate hosting, analytics, payment processing, customer support, email delivery, and security functions. These providers are expected to protect information and use it only for authorized service purposes. We may also disclose information when required by law or to protect our rights, users, and services.

Security Measures

We apply administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. These measures may include encrypted connections, access controls, monitoring, backup procedures, and internal data handling practices.

Data Retention

We retain information for as long as needed to provide services, maintain business records, resolve disputes, enforce agreements, and satisfy legal requirements. Customers may request account data deletion or export subject to contractual and legal limitations.

User Rights

Depending on applicable law, individuals may request access, correction, deletion, restriction, or portability of personal information. To submit a privacy request, contact us using the details below. We may need to verify identity or authority before processing a request.

Children's Privacy

Our services are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children.

Policy Updates

We may update this policy from time to time. When changes are made, we will revise the "Last updated" date on this page. Continued use of our website or services after changes means the updated policy applies.

Contact

For privacy questions, contact Stellar Illumination LLC at HAILEY@stellarillumination.site.